Privacy Policy

WheelShop ("we", "us") respects your privacy. This policy explains what information we collect when you use wheel.tobestai.com, why we collect it, and the choices you have. The short version: we collect only what we need to fulfill your order and improve our store, we never sell your personal data, and you can ask us to delete it at any time.

Information we collect

• Order information. When you place an order we collect your name, email address, shipping address, phone number (if provided) and the items you purchase. Payment details are processed by our payment provider and are never stored on our servers.
• Contact and support messages. If you email us or use our contact form, we keep your name, email and message so we can respond and follow up.
• Newsletter subscriptions. If you subscribe, we store your email address to send you occasional updates and offers. Every email includes an unsubscribe link.
• Usage data. We collect anonymized analytics (pages visited, device type, approximate location) to understand how the store is used and to improve it.

How we use your information

• To process, ship and support your orders
• To send order confirmations, shipping updates and tracking information
• To respond to your questions and warranty claims
• To send marketing emails only if you opted in
• To detect fraud and keep the store secure

Cookies and local storage

We use cookies and browser local storage to keep your shopping cart saved between visits, remember your preferences, and measure anonymous site traffic. You can clear or block these in your browser settings; the store will still work, but your cart won't persist between visits.

Who we share data with

We share the minimum necessary data with the service providers that run our store: payment processors (to charge your card), shipping carriers (to deliver your order), and our email provider (to send order and marketing emails you've requested). We never sell or rent your personal information to third parties.

Data retention and security

Order records are retained as required for tax and accounting purposes. Support conversations are kept for up to 24 months. We use industry-standard encryption (TLS) for all data in transit and restrict access to personal data to team members who need it to serve you.

Your rights

You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, at any time. Email us at support@wheel.tobestai.com and we'll respond within 30 days. California residents have additional rights under the CCPA, including the right to opt out of data sales — note again that we do not sell personal data.

Changes to this policy

If we change this policy we'll update the date above and, for significant changes, notify subscribers by email. Continued use of the store after changes take effect constitutes acceptance of the updated policy.

Contact

Questions about this policy? Email support@wheel.tobestai.com and we'll be happy to help.